1 Are you an original manufacturer?
Yes, we are a professional manufacturer and authorized exporter specialized in construction machinery undercarriage parts, including rubber tracks, track chains, track rollers, carrier rollers, front idlers, sprockets, track shoes and other spare parts.We have our own production lines, quality inspection system and experienced technical team to provide OEM and customized solutions for global customers.
2. How can I be sure the parts will fit my machinery?
To ensure the correct fitment, please provide us with the following information:Machine brand and model number,Machine serial number (if available),OEM part number or casting number on the parts,Photos of the old parts,Dimensions or drawings.Our engineers will help confirm the correct part before production to avoid any installation problems.
3. What kinds of payment terms can be accepted?
Normally, we accept:* T/T (Telegraphic Transfer)* L/C (Letter of Credit)For small orders, we can also discuss other convenient payment methods according to customer requirements.
4. What is your delivery time?
Our standard delivery time is: FOB Xiamen or other Chinese ports: 10-15 days. Stock products: 1-3 days
Customized products: Usually 15-25 days depending on quantity and requirements
We always try to optimize production schedules to provide fast and reliable delivery.
5. Do you provide OEM or customized service?
Yes, we provide OEM and customized services.Customers can send us: Product drawings,Samples,OEM numbers,Technical requirements
Our engineering team can develop products according to your specifications, including customized dimensions, materials, logo marking and packaging.
6. What warranty do you provide?
We provide warranty service for our products.Normally:12 months warranty,Quality problems caused by manufacturing defects will be handled professionally,Technical support is available throughout the whole process.Our goal is to build long-term cooperation with every customer.
7. Why should we choose your company?
We provide:Factory direct price,Professional undercarriage parts manufacturer,OEM & customized service,Strict quality control,Fast delivery time,Competitive MOQ,Technical support,Long-term after-sales service.